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Shipping & Delivery

Delivery terms
Currently, we can only send orders to street addresses in West and East Malaysia. 
For deliver to any P.O. Box address, the customer will be responsible to pick up the goods at their respective P.O. Box address.


Delivery Charges for Any Purchase of the Directory

  • Within Peninsular Malaysia: FREE
  • Sabah & Sarawak: Add RM20.
  • ASEAN countries: USD100 (Director with delivery)
  • Other Oversea Countries: USD100 (Directory + Delivery rate according to the countries designated)


Delivery policy 
There will be two(2) attempts made to deliver your product/parcel. If at all these two(2) attempts fail, a note will be placed in the recipient’s mailbox. Goods must be collected within 5 working days.


Business days
MondayFriday, excluding public holidays and weekends within Malaysia.


Processing time
Orders received between Monday and Thursday are usually processed the same day or by the end of next business day. Orders received on Friday and Saturday are usually processed by the end of Monday and Sunday are usually processed by end of Tuesday.


General delivery times
Orders shipped to the West Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to East Malaysia can be expected within 35 business days.


Multiple address delivery 
We are currently only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each delivery address.